Our library has the e-book as well as the audio that can be downloaded from home. And physical books can be requested on line, but people have to go in to pick them up, they can specify the closest branch for the pick-up. However, a lot of people still go in person to browse, to find out what's happening in the community, and to read magazines and newspapers. The reading room still gets enough business that we have to replace the chairs in it. I suspect some people may read books - after all, it's a comfortable, warm place to be, downtown. And of course, people go to use the computers, either because they don't have a computer at home or more likely can't afford a fast internet connection. Some people can't get a fast connection yet, either.