I am reading a not too much fun book about working in retail.. Recommended here, but the author is such a complainer, that I am finding it hard going. I would have fired him the first week, but they keep him on.. He is b----y to put it mildly. Good employees are hard to find.
But my book on a sheltie, agility and another owner who is sort of different is really good.. ah well, I will stick with the retail book a bit longer.. But he is just too too twee and full of himself.