Sheila, that is appalling. We are forever complaining about our NHS here - the waiting lists, the impossibility of getting a GP's appointment, etc etc, but really we are so lucky. My doctor neighbour told me that our system is never going to last into our old age, which is a thought - but on the other hand, I can't imagine that any political party will dare to tamper with it, it's the real sacred cow of the UK.
I have been amazed to find that in Edinburgh the NHS seems to function much better than it did in Aberdeen. Edinburgh is of course a much larger city, but so far I have been able to get a same day doctor's appointment twice with no trouble at all. The local NHS practice also has an NHS podiatry service - I have asked for an appointment, haven't got it yet - but in Aberdeen there would have been all sorts of hoops to go through, here you just fill in a form and post it through their door. And it is all free at point of delivery, as they say - it comes out of our (40%) taxes. Alex Salmond, the First Minister in Scotland, has just abolished prescription charges too - they were introduced a few years ago and have always been a huge bugbear, as it was often cheaper to buy the medicine from the pharmacist than pay the prescription charge, but our medicines are much more strictly controlled than I think yours are, and we cannot, for example, buy antibiotics without a doctor's prescription. On the whole I think that is a good thing, in that antibiotics are already massively over-used.
Having read your post, I am going to make a big effort to be more appreciative.
Rosemary