Author Topic: The Technophobe Reader - Technology Help  (Read 213618 times)

JoanK

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Re: The Technophobe Reader - Technology Help
« Reply #800 on: May 04, 2013, 06:26:11 PM »

Welcome to The Technophobe Reader




Confused about Iphones, Ipods, Ipads, Itouch, Androids, or anything else electronic? Don't know what a "text" message is? Don't have a Nook or a Kindle and don't know the benefits of an e reader?   Feel left out of the rush of the new technology and wonder  what all the shouting is about?

Have a new Iphone,  Ipod, Ipad, Nook, Kindle,  or I headache or are considering same?

Ask your question here! Other sufferers may be able to direct you to a source for help or help with their own experience.

This discussion has no "expert" moderator, we  offer here no professional advice but we may be able to answer out of our own experiences, so ask or comment  away!



I looked into Prime. It said you can only borrow one book a month. And none of the books I buy seem to have the Prime sign on them. When I buy a real book-book, I buy it used, and I don't think Prime covers the shipping then.


Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #801 on: May 04, 2013, 07:05:47 PM »
No, it doesn't JoanK. I don't mind the one book a month restriction because I can fill in with the free ebooks, library books, and the books already here in my TBR piles (yes, piles). If it is something I want to read that isn't in any of those, I head for my used local book store and to ABE Books. Last resort any more is to buy from Amazon or B&N at regular prices. Every little cost cutter is welcome these days.

kidsal

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Re: The Technophobe Reader - Technology Help
« Reply #802 on: May 05, 2013, 02:57:20 AM »
My problem is bookcase space.  Gave away about 100 books lately so could get books off the floor.  Now that I have figured out how to add books to collections on my Kindle I have given up fighting with it and just read the books.  Imagine if not in collections it would be difficult to find a book if had too many to scroll through.  Now Kindle has a software update so will call them to help download.

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #803 on: May 05, 2013, 07:10:26 AM »
Kidsal, I was under the impression that the updates download automatically when you connect to the them. However, they do give instructions on how to download manually somewhere in their support pages  (I happened to run across it looking for something else).

LarryHanna

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Re: The Technophobe Reader - Technology Help
« Reply #804 on: May 05, 2013, 10:40:02 AM »
Some of you might be interested in a daily newsletter from www.bookgorilla.com that features many low cost and free books for the Kindle application.  When you sign up for the newsletter you can select the area of interest in books and have these included in the offers.  I always look forward to quickly looking through the list of available books. 
LarryBIG BOX

rosemarykaye

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Re: The Technophobe Reader - Technology Help
« Reply #805 on: May 05, 2013, 10:44:40 AM »
Thanks for that Larry - I have joined!

Rosemary

JoanK

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Re: The Technophobe Reader - Technology Help
« Reply #806 on: May 05, 2013, 04:15:43 PM »
I joined, too. I spend way too much on books: especially at night: I finish the book I'm reading, and can't resist ordering the next in the series.

now to look for my conformation.

kidsal

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Re: The Technophobe Reader - Technology Help
« Reply #807 on: May 06, 2013, 04:05:04 AM »
frybabe:  Yes the books automatically download but they do not go into collections such as Classics, Mysteries,etc.  If you have quite a number of books it would be difficult to find them if you don't sort them into Collections.

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #808 on: May 06, 2013, 06:02:09 AM »
Kidsal, I know about the books; I was referring to the software update that you mentioned. Sorry for not being clear.

JoanK

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Re: The Technophobe Reader - Technology Help
« Reply #809 on: May 06, 2013, 03:53:34 PM »
I meant confirmation, of course. Haven't gotten it yet.

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #810 on: June 15, 2013, 05:17:40 PM »
I've been having intermittent problems with losing my internet connection. I finally called Comcast and had the tech check the signal. He said it was good and strong. He had me clean out my DNS cache, but that didn't help the problem. Even though he spent a lot of time checking things, we ended up concluding that I might have a bad modem. Then I got a brainy idea (who me?  ??? ). I disconnected the router and reconnected the modem directly to the computer. Instant internet back. So it must have been the router. I contemplated that for a few minutes and then swapped out the patch cable between the modem and router. Instant internet AND wireless. So, unless the machines are playing games with me, it appears the problem was the patch cable. Who would have guessed. But time will tell if the problem comes back or not.

jane

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Re: The Technophobe Reader - Technology Help
« Reply #811 on: June 15, 2013, 05:35:05 PM »
Good sleuthing out the problem!  Hope it's all fixed for you.

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #812 on: June 15, 2013, 07:18:12 PM »
I only thought of the cable, because I ran across bad cable problems before. Those darn things fool you into thinking you have to replace an expensive piece of equipment. Of course, you buy the new equipment  which has a nice new cable with it, and you all you really need is an inexpensive length of cable. So far, so good. Still working.

pedln

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Re: The Technophobe Reader - Technology Help
« Reply #813 on: June 26, 2013, 11:22:16 PM »
My problem isn't really a technical one, but one that's driving me crazy, and sometimes even has me not wanting to answer the phone.  The past few weeks I've received about 5 or 6 calls from different individuals all claiming to represent some aspect of a computer --  I'm from Windows, or CC operations, 51% of your computer has been taken over by hackers, and so forth.  I know that they're some sort of scam -- so far I haven't let them get to the asking for money phase.

The problem is compounded by my using a captioned telephone, and they're halfway into their spiel before my captions start showing.  Has anyone else experienced any of these?

It's been a little unnerving, and brings out the worst in me.  One even said, "calm down old lady." Some seem to know my last name.  I called my state's Attorney General's office and was told that they were from outside the country and used some setup that couldn't be tracked. All the ones except one sounded like young men without any accent.  Today was a woman with a very strong accent.

I thought that I was rid of them, but after a week without any I had two calls today.

rosemarykaye

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Re: The Technophobe Reader - Technology Help
« Reply #814 on: June 27, 2013, 03:25:04 AM »
Pedln - we had a plague of these here in the UK a few months ago.  I think they call from India, the screen always says 'international'.  My husband found another way of blocking them - we had already subscribed to the 'no cold calls' number for UK calls, but a lot were getting through - since he used this new method, we've not had a single one.  Tonight I will ask him how he did it, though I don't know if it would work in the US.  I'll report back.

Somebody suggested that you should place the phone on the table and walk away, thereby running up their phone bill until they realise you're not there.

My mother was very upset a while ago by calls she kept getting when there appeared to be no-one there.  She thought it was burglars checking out the property to see if anyone was in.  I then read in the newspaper that many of these call centres have their workers call several numbers at once - then they speak to the first one who picks up, and leave the others waiting.  I passed this on to my mother so at least she's been able to stop worrying about that, but really these places infuriate me.

Another scam I heard about on the radio this week was elderly people being sold 'warranties' over the phone.  One confused old lady had been sold FOUR warranties for some TV service she didn't even have, plus several others for other things.  Her son only realised when he looked at her bank statement.  He was more than willing to take over her banking for her, and she was happy for him to do so, but our banks have now made it so difficult for a 3rd party to operate your account that families struggle to do this.  In theory the person can sign a Power of Attorney in favour of someone else, but even then the banks make a huge song and dance about accepting them.

This reminds me of something else that happened this week.  I am the secretary of the local arts & crafts centre (a charity run by volunteers).  Last September we completed a new bank mandate to change the signatories on the bank account to me and another guy, as the existing signatories were no longer involved.  We took all our ID into the bank, they sent the form away, we heard nothing - but our banks never do confirm anything.  So after a while, Colin & I started signing cheques to pay our tutors - all of these cheques went through the system and were paid.  This week I had to call the bank about something - the person I spoke to was actually from another bank, as the original bank has farmed out the work to them because they 'have a backlog'.  He discovered that the mandate we sent in TEN months ago had never even been looked at (still in a queue).  I asked how, in that case, these cheques signed by us hadn't been rejected.  He said 'signatures aren't checked on cheques any more' - can you believe that?!!! So now, when these same banks are making a humungous fuss about genuine, concerned, families trying to help elderly parents with their banking, they are at the same time letting cheques go through with just about any signature on them.  And we wonder why there is a banking crisis.

Rosemary

BarbStAubrey

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Re: The Technophobe Reader - Technology Help
« Reply #815 on: June 27, 2013, 03:45:20 AM »
IT has been going on for months now - my way is never answer the phone unless I can see the name or number that I know - if it is important they will leave a message - if I do pickup the phone and no one answers in the firs second or two I know it is a machine and I hang up - I get another one who does immediately start with his spiel in another language - I am no longer polite to any of this - I  used to try and engage them thinking they were very low paid trollers for a contact to either sell their stuff or pass my name on to who ever hired them - one of my friends does not answer and then tried calling back getting a message there is no such number - often there is no number showing in the window on my phone - all clues - too bad it has gotten so bad that I am afraid to answer my own phone - more and more I understand the many who are giving up their land line. No wonder the kids either skype or twitter their calls.
“A man should hear a little music, read a little poetry, and see a fine picture every day of his life, in order that worldly cares may not obliterate the sense of the beautiful which God has implanted in the human soul.” ~ Goethe

rosemarykaye

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Re: The Technophobe Reader - Technology Help
« Reply #816 on: June 27, 2013, 03:53:30 AM »
I would like to get rid of the landline, but my husband wants to keep it.  Another point is that our landline rental includes 'free' calls to/from landlines, whereas - of course - everything costs money on cell phones, and calls to/from premium numbers are exorbitant.  All such a racket, and all about profit, profit, profit. 

Sometimes I would like to return to an older, simpler, world - but then I have to remind myself that back then, things were good for some people but really, really bad for others.  My grandparents and parents grew up in abject poverty - at least I don't have to worry about the price of a pint of milk.

Rosemary

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #817 on: June 27, 2013, 06:33:44 AM »
Rosemarykaye, I didn't like the idea of losing my landline either. However, to save money and get more features as well as long distance, I switched to a wireless home system. Essentially, my regular phones get  turned into a wireless system via a wireless base. My old landline price included only caller ID which cost me $10 a month over base price, I was allowed only a certain number of calls before paying extra, and I didn't have long distance, not even local long distance. Now I have all kinds of features, plus long distance for $7 less than what I was paying before. So far, it is working well. The only thing with the wireless system is that the emergency phone system will not automatically see my address, so I will have to tell the dispatcher. Oh, and if I want to take the phone with me somewhere, like on vacation, it is portable just like a cell phone.  I don't know if you have anything similar to that or not. Verizon and ATT, as well as a few others, offer it here. Most, however, do not advertise it well.

pedln

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Re: The Technophobe Reader - Technology Help
« Reply #818 on: June 29, 2013, 11:25:22 AM »
I appreciate your comments, Barb, Rosemary and Frybabe.

It looks like things are tough all over, affecting many.  The sad thing about these technological intrusions is that they often force us to turn away from the tried and true -- like those who want to get rid of landlines.  That's not an option for me.  Or they cause us to worry about  who is trying to intrude on us and are they succeeding.  Have the hackers arrived?  Is this a phished page?  I clicked on a link the other day (from ATT) and Chrome popped up with a message that I was about to go to a phished page, so I didn't go there.



ANNIE

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Re: The Technophobe Reader - Technology Help
« Reply #819 on: June 29, 2013, 11:46:22 AM »
Frybabe,
That's probably because it saves you money.  I have a little device called an "Easy-Hang Up" connected between my base phone and the connection to the service.  When I see who is calling and don't want to hear them selling their wares or offering me whatever,  I push a button on my "Easy Hang Up"  and it answers the phone with the nicest male voice, telling the person who is calling that we don't take phone calls from whoever is calling and please take us off their call list.
Now, having said that ::),  it doesn't prevent them from calling back if they want to but nothing is perfect.  I will not answer my phone if there's no name and number listed on my screen.  We get numerous calls listing area codes that I am sure are from out of the country plus names listed as: service, client, a list of capitol letters that are meaningless.  And then there are already political calls happening.  Good grief, the next presidential election isn't until 2016 and these calls will increase as the the 2014 elections get closer.   
So, when I read the last few posts about this problem, I looked up the device site so that I could leave a link here for you all to buy one, if you so desired.  Guess what?? They aren't online anymore and probably not in business anymore.  Now there are many companies offering you a service for a monthly fee.  Its all about money no matter what they say, not service!  Buuuuuuut, my friends who have one say they bought it at Walmart. There is a Walmart online store and maybe they still carry it. I've had mine for 15 years so it might not be made anymore.  Probably the company who offered made a big pile of money and they retired to a warmer climate. 

Now I have forgotten why I came to this site but I do have computer and iPad problems and will return later.

Speaking of advertising, any of you who are involved in the Short Story discussions, I am doing one at this time and hope you will join us to read "The Bear Came Over The Mountain" which is a love story.  No downer, for sure!  I know, I'm shameless! ::) ::)
"No distance of place or lapse of time can lessen the friendship of those who are thoroughly persuaded of each other's worth." Robert Southey

ginny

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Re: The Technophobe Reader - Technology Help
« Reply #820 on: July 07, 2013, 08:26:20 AM »
This question will demonstrate the depth of my ignorance in technology but I really would like to know.

What is "streaming?"

Netflix offers instant streaming. What is required in order to do this? We do not have Wi Fi here. I do have an Ipad and an Iphone (which is too small to see a movie on). We use satellite (yes people still do that who live way out of range of any kind of cable or DSL or WiFi) for the TVs and the computer.

 I do see that DISH now offers something called Hopper which will allow your ipad or any device to watch TV episodes you may have missed, apparently in any number recorded even when playing opposite each other, but I have a feeling that requires Wi Fi, too.

Does anybody  know what's needed for this  "streaming?"




Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #821 on: July 07, 2013, 09:28:31 AM »
Ginny, as opposed to downloading something and then being able to watch it later, you watch (or listen) to streaming media in almost real time. Almost because a little is downloaded into a buffer before the video starts. Remember the slower machines where you watched something and all of a sudden the little thinking wheel would rotate before the video resumed? Faster speeds and better networking coordination have practically eliminated that old problem. Nothing is permanently saved to your computer or media player. I suppose that some outfits let you save to DVDR, but since I don't have one so I never looked into it.

http://searchunifiedcommunications.techtarget.com/definition/streaming-video


LarryHanna

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Re: The Technophobe Reader - Technology Help
« Reply #822 on: July 07, 2013, 09:50:29 AM »
Ginny, you really do need wi-fi connected to your modem.  I love watching Netflix on my iPad with earphones and the picture is great and I can have the volume wherever I want it.  Wi-Fi is really simple to set up and if you have questions on using it with Dish just give them a call since you have satellite internet there may be a bit of difference from cable or DSL.  The wi-fi's pretty well set themselves up anymore.
LarryBIG BOX

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #823 on: July 07, 2013, 10:03:04 AM »
I know very little about satellite, but isn't that kind of a WiFi of it's own? I looked into satellite, briefly, when I moved to this house. I say briefly because at the time the satellite company (forget which one) wanted $99 a month for internet connection.


ginny

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Re: The Technophobe Reader - Technology Help
« Reply #824 on: July 07, 2013, 10:04:13 AM »
Thank you Larry!!

 Remember the slower machines where you watched something and all of a sudden the little thinking wheel would rotate before the video resumed?


Yes I sure do, I've still got it! hahahaa

Oh it does sound nice. I'd love to do that. I'll call them next week. I think Verizon offers some sort of wifi thing for the modem, I'll call them too and see if I can figure out what's wanted. Thanks so much!!

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #825 on: August 09, 2013, 01:13:29 PM »
I'm in the process of checking out new web browsers. Right now I use Firefox and Chrome. Firefox is a little flaky in the font department lately. I think it happened when I cleans something out of system cache that shouldn't have. Anyhow, updating to the newest version does not help. I love Firefox, but the pixelated fonts are annoying.

I just read on Kim Komando that Chrome has a serious saved password issue that the developers are not planning to fix. HUH? Also, I am not sure I like that Google might be following me around everywhere. Even though I have do no track add-ons, I don't trust them to keep Google tracking out entirely.

Right now I am trying out Opera. I also want to try out Safari for Windows and Sea Monkey. Sea Monkey may end up being my final choice because they are supposedly set up along the lines of the old Netscape formating. I liked that, but not the set up AOL uses now for all us legacy Netscape users now.

Any thoughts on any of these browsers is welcome input. Thanks.

LarryHanna

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Re: The Technophobe Reader - Technology Help
« Reply #826 on: August 10, 2013, 12:24:46 PM »
Frybabe, you might want to look at this website as you can find a huge number of fonts that you can install on your computer:  http://www.1001freefonts.com/  as perhaps that will replace some of the ones you deleted that you would like to have back. 
LarryBIG BOX

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #827 on: August 10, 2013, 01:13:54 PM »
Thanks Larry,  I am not sure it is a font problem, per se. It only affects Firefox. I would think that if it were a font problem, it would affect just that particular font on whatever websites they are used. This seems to affect all websites when I use Firefox. Upgrading to the newest Firefox (23), the problem is still there, but doesn't seem so acute (yet). Also, if it were a system font, it would affect everything that uses that font regardless of browser, wouldn't you think?

I can try completely wiping Firefox and reinstalling (but I think I already tried that several months ago, my memory is not clear on that). Meanwhile, I discovered that Sea Monkey is a lot like Firefox and many of the same add-ons and extensions are  available for it.  Instead of using a mail client separately, Sea Monkey includes one.It also has an IRC, but again. I don't use instant messaging or chat channels any more. Sea Monkey is also a Mozilla project (as is Firefox) so I am a little surprised I didn't run into the fuzzy lines like on Firefox. Oh, what else really weird about the fuzz outs is that it follows the mouse or scrolling so that a one point a line is clear and at another it gets the fuzzy/raster treatment. Like I said, WEEEEIIIIRRRD!

I tried Opera, and although I haven't blown it off yet, I doubt I'll keep it. It is fast, but I am a list person rather than a button person. The quick buttons are larger than I would like.  Also, their version of the bookmarks folder (forget the name)  saves a really big snapshot of the webpage rather than a small button or list, way too big to include much in the folder without being a pain in the tush. Next up will be to try Safari.

mabel1015j

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Re: The Technophobe Reader - Technology Help
« Reply #828 on: August 10, 2013, 04:26:15 PM »
I am considering buying Amazon Prime for my grandson for his birthday to use on his ipad. Those of you who have Prime and have an ipad, does the streaming work on the ipad? I looked at some reviews that said it wasn't so good, but they were all posted 18 months or more ago.

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #829 on: August 11, 2013, 08:38:20 AM »
Hey Larry! I found out that other people are having the same problem as me with the newer Firefox updates. I don't have time to read all the forum posts just now, so I don't know yet what the fix is. Will check it out later today. It really does help to check out the browser support pages. I think the last time I looked, I wasn't putting in the right keywords. Anyhow, I'll be back at it this afternoon to see what the fix is.


Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #830 on: August 11, 2013, 02:11:15 PM »
Got it, Larry. The answer is to go into the options menu and under advanced, uncheck Hardware Acceleration. Someone said there is an incompatibility with the IE10 and up that is interfering. I didn't chech his link because this fix worked. Happy, Happy!

mabel1015j

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Re: The Technophobe Reader - Technology Help
« Reply #831 on: August 11, 2013, 02:18:45 PM »
We're up to IE 10!?!?
Is it worth it to relearn everything one more time?

Jean

LarryHanna

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Re: The Technophobe Reader - Technology Help
« Reply #832 on: August 11, 2013, 05:17:32 PM »
Frybabe, glad you found an answer to your font problem.  I find that searching often gives me the answer to something that I want to know or with which I am having a problem.
LarryBIG BOX

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #833 on: August 12, 2013, 09:31:52 AM »
Right, Larry. The first time I tried to find something, I must not have put in good keywords; nothing came up. Firefox is on my Linux too, but didn't have any problem with it there. I really thought I had accidentally cleaned something out of a cache or temp file that was needed.

maryz

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Re: The Technophobe Reader - Technology Help
« Reply #834 on: August 13, 2013, 10:51:52 AM »
John has a virus or something on his laptop.  Anytime he turns it on, he gets a popup that says he needs to buy their security protection - and it won't let him do anything else.  We tried to do a system restore, but it wouldn't let him do that, either.  Admittedly, he inadvertently let his Norton protection expire, and this got it.  He's assuming now he'll have to go buy a virus-ridding disc.  Any other suggestions? 
"When someone you love dies, you never quite get over it.  You just learn how to go on without them. But always keep them safely tucked in your heart."

HaroldArnold

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Re: The Technophobe Reader - Technology Help
« Reply #835 on: August 13, 2013, 02:55:33 PM »
Mary:  My Problem with my year old HP notebook is with the same rouge software that you described in your post.  I removed It and for a while it was free but after a day or two It came back and I don't seem able to remove it now.  But the worst is that other even more obtrusive programs have installed making any use subject to the sudden appearance of weird commercials.   At this point I have pretty much retired this otherwise ideal Windows 7 DOS machine save for the occasional playing of DVD's on the TV screen through its HDMI output.

Meanwhile I am using the I-Pad and a 6 year old Dell desk top running Dos SP.  (the alleged bad one).  ON this machine I have never had any problem with dos possibly because I bought it with plenty of memory and other premium feathers.    

OH WHY DIDN'T I BUY AN APPLE!  

maryz

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Re: The Technophobe Reader - Technology Help
« Reply #836 on: August 13, 2013, 02:58:55 PM »
Thanks Harold.  He went and bought a "virus remover" (my term) disc, and just went back to install it.  We'll see what happens with that. 
"When someone you love dies, you never quite get over it.  You just learn how to go on without them. But always keep them safely tucked in your heart."

Frybabe

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Re: The Technophobe Reader - Technology Help
« Reply #837 on: August 13, 2013, 03:31:22 PM »
Sorry to here about John's virus problem. This is one of the newer malware nasties that is going around. It is called Ransomware.  Here is information from Microsoft on what it is and how to get rid of it with their Windows security software.
http://www.microsoft.com/security/resources/ransomware-whatis.aspx

maryz

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Re: The Technophobe Reader - Technology Help
« Reply #838 on: August 13, 2013, 03:56:33 PM »
Thanks, Frybabe.  That sounds like what he had.  He's been working on it, and somebody on the phone has been "inside" it working away, too, and I think they've gotten it fixed.  I'll let you know.
"When someone you love dies, you never quite get over it.  You just learn how to go on without them. But always keep them safely tucked in your heart."

mabel1015j

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Re: The Technophobe Reader - Technology Help
« Reply #839 on: August 13, 2013, 09:01:40 PM »
Good luck Mary. Technolgy is wonderful when it's working, isn't it?

Jean